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Text/Email Reminders

Exit forum ID Forum Discussion Text/Email Reminders

This topic contains 4 replies, has 2 voices, and was last updated by   Drew Ruebbelke June 12, 2018 at 3:52 pm.

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  • #5365

    Drew Ruebbelke
    Participant

      Anybody out there who runs a busy clinic have a preferred text and email reminder service?

      Looking for:

      • Texts/email reminders for up to 300 patients or so, reasonably priced.
      • Customizable message for patients, and easy to use.
      • Not glitchy
      • Does NOT allow patients to cancel directly from the reminder itself.
      The built in reminder service for the EHR scheduler we use isn’t cutting it. Would love some feedback here.
      #5366

      Brandon Cohen DC, CSCS
      Participant

        I recently changed to Acuity for my scheduler. It does all those things. Its better than what I was using before. You can send out as many reminders per appointment as you want. I send out an email 48 hours and 24 hours before, and a text 24 hours. Seems fine.

        #5367

        Drew Ruebbelke
        Participant

          Thank you, my friend.

          #5368

          Matthew Ellerbrock

            What were you using? When I switched to paper I went to kareo and they cannot seem to get a text message to people consistently before their appt.

            Third system I used now and never had this happen before. Kareo says it’s not their problem.

            #5369

            Drew Ruebbelke
            Participant

              I was using the text reminders offered through ChiroFusion EHR. They were not customizable and allowed patients to cancel directly from the text, not to mention being an additional $50/month. The texts would go through but it decreased accountability a bit too much on the patient’s end.

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